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iPhone 11 Display Module Replacement Program for Touch Issues

Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module. Affected devices were manufactured between November 2019 and May 2020.

If your iPhone 11 has been exhibiting this issue, please use the serial number checker at to see if your device is eligible for this program. If so, Carbon Computing will provide service, free of charge.

The program covers affected iPhone 11 devices for 2 years after the first retail sale of the unit.

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